WhatsApp have launched much needed app for people doing business online - WhatsApp Business for small business making it easier for companies to connect with customers. WhatsApp Business App features:
To create Business Profile with address, business description, email address, and website.
Automated messages - quick replies that provide fast answers to frequently asked questions, greeting messages that introduce customers to your business, and away messages that let them know you're busy.
Messages Analytics to know read messages.
People will know that they are talking to business as they will have different business account. People have to do nothing unless they are operating business on WhatsApp and need more features for their business, they can download WhatsApp for Business.
For know it is available only on Android for free on Google Play in Indonesia, Italy, Mexico, U.K. and U.S. It will soon rolling to other countries. Know more features at https://www.whatsapp.com/business/
Download Link: WhatsApp Business